![]() In the case of defective items, we will be happy to replace it or refund the purchase price. Returns can only be processed when accompanied by the store docket/receipt. ![]() If it's a last minute order, we always try our best to process and ship but once we send we can't guarantee Auspost delivery times. If you need your order for a gift, birthday present or special occasion, please allow plenty of time (at least 8 days) to allow for us to pick/pack and for any possible Auspost shipping delays. If your address isn’t covered, Australia Post will use the fastest possible transport links.ĭo you need this order Urgently? Please allow plenty time for us to pick/pack/ship. Once your order is packed and ready to be shipped, generally it's next day delivery to postcodes covered by Australia Post’s Express Post Delivery Network. Our team will be in touch with you to advise any extra shipping costs. If you have ordered anything bulky or heavy we may have to add an extra cost to cover it. It costs $15.00 per order and it is the best way to ensure your parcel arrives as quickly as possible. Please allow up to 3 days to pick and pack before shipping. We try our utmost to process 'express post' orders first. You can check your tracking to follow your order after it leaves our warehouse. (Please add upto 3 days to Auspost estimated shipping times for us to pick and pack your order)Īll shipments will have full tracking available. Auspost generally takes up to 6 days to deliver. Pick and Pack your order (allow up to 3 days)įrom the time we start to pick your order, it can take us up to 3 days before it gets collected by Auspost. All orders placed on a Friday or before a Public holiday will begin being picked on Monday morning or the day after public holiday. Our 'Order Processing Team' do not work weekends and public holidays. We ask for your understanding and appreciate your patients in case this happens. Most will arrive much sooner but occasionally due to factors out of our control delivery may take a few more days. ![]() This covers the time it takes to pick and pack (up to 3 days) plus up to 5 days for Auspost to deliver. Orders Under $150 are subject to a flat delivery fee of $9.95 For 'Bulky' orders (Items over a certain size and weight) we will advise you with any extra shipping costs before delivery. Free shipping on all orders over $150 for Delivery within Australia.
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